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BRITISH AIRWAYS RELEASES Q & A ON STRIKE

 

March 17, 2010

 

 

 

BRITISH Airways has confirmed that all updated information about the strike will be available on its website.

The airline has also published a Q&A document (www) where agents and consumers can get answers to specific frequently asked questions.

Up to 60% of passengers, says the airline, will be accommodated over the first wave of strikes: March 20 to 22.

Unaccommodated passengers will be offered seats on alternative British Airways flights or on services operated by other airlines.

So far the airline has cancelled flight BA0093 scheduled to depart Heathrow at 12h00. Flight BA 0099 is scheduled to operate as per the normal schedule.

According to BA the airline’s website the outbound flights from Toronto will still operate as per the airline’s usual schedule.

So far the majority of flights between March 23 and March 31 remain in the schedule and customers due to fly over the second strike period from March 27-30 will be notified of any changes after the first strike period has ended.

The airline will operate some of its own short-haul flights at Heathrow, and will supplement its schedule by leasing up to 22 aircraft with pilots and crews from eight different airlines based in the UK and Europe. This will enable the airline to operate around 30% of its short-haul schedule.

British Airways has also agreed with 40 other carriers that customers can be rebooked free of charge during the actual strike period on to their flights if they had been due to travel on a BA flight which has been cancelled.

To access the Q and A document copy and paste the following link into your browser:

 

http://www.travelinfo.ca/files/industrial_action_qas.pdf

 

 

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